Here, we are committed to making 3M more agile.

3M Global Service Centers

Integrated. Efficient. Dynamic. Achieving service excellence.

At 3M, our Global Service Centers and the talented people we hire are committed to making 3M more agile.

We leverage data to simplify and automate business processes. We apply Lean Six Sigma for continuous process improvement. Here, we achieve this by developing high-performing, diverse teams.

While our operations began with a focus on value-added transactional activities, we are continually capitalizing on opportunities to deliver additional business value leveraging the size, scale and capabilities of our Global Service Centers. We are customer centric and we leverage diverse talent, empowering each and every individual to innovate.

In an environment of frequent change, we act with urgency and efficiency. We deliver results with dependable, value-added service. By working together as one global, dynamic and integrated team, we are able to deliver efficient growth with the highest integrity.

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Global Service Center Locations

At 3M, putting customers first is our main priority. Our Global Services Centers help us achieve this by providing the resources to anticipate and respond to customer needs.

Located in Poland, Costa Rica and the Philippines, the Global Services Centers are one global, dynamic and integrated team. The Global Services Centers work in an environment of frequent change to improve value-added transactional processing and automation, providing analytics and insights to serve our customers better.

Wroclaw, Poland
San Jose, Costa Rica
Manila, Phillipines

Career Opportunities

Source to Pay (STP)

The Source to Pay service center team provides the ability to create a globally integrated organization aimed at driving standardization, simplification, and automated processes and controls with a focus on flawless end-to-end execution.
Hire to Retire (HTR)

The Hire to Retire service center team helps our people simplify their work life by delivering quality responsive human resources services supported by evolving technologies. We partner to assist and guide employees and supervisors with our human resources processes.
Master Data Management (MDM)

The Master Data Management service center team is responsible for creation, maintenance and support to deliver high quality, consistent master data via standard global processes.
Global Operations Support (GOS)

The Global Operations Support service center team is responsible for maintaining a stable Enterprise Resource Planning (ERP) system supporting all 3M business processes we offer.
Information Technology (IT)

The Information Technology service center team is responsible for our Security Operations Center, reporting and analytics, quality and many other services.
Record to Report (RTR)

The Record to Report service center team provides the ability to centralize and standardize finance process and analysis. This enables 3M finance to provide accurate and timely financial statements.