FAQs

Have questions? You're not the only one. Read the Command™ FAQ (and the answers) to learn more about using Command™ Products.


Surfaces

  • To what surfaces will Command™ Products stick?

    Painted plasterboard; painted, stained or varnished wood, glass, tile and metal. Command™ Outdoor Products can also be used on smooth, sealed and finished surfaces including vinyl siding and fences, doors, windows, decks, gutters and trim. The Outdoor Product line is not recommended for use on rough surfaces, such as cement board, brick or rough-sawn wood.

  • Will Command™ Products stick to brick?

    No. Command™ Products are intended for mostly smooth surfaces such as those listed above. However, our products will stick to painted, smooth render.

  • Can I use Command™ Products on fresh paint?

    Paint should be fully cured (check paint can for manufacturer's cure time) before using Command Products. We recommend waiting 28 days before use on fresh paint.

  • Can I use Command™ Products on wallpaper?

    No. Most wallpapers are too delicate and can tear when adhesives are applied.

  • Can I use Command™ Products on glass windows?

    It is okay to use Command™ Products if the glass is not exposed to direct sunlight and not flooded with water. For glass shower doors use our special Water-Resistant line of products (blue strip) which are clearly marked on our packaging.

    However, all Command™ Outdoor Products can be used on windows that have direct exposure to sunlight. These products are UV-resistant.

  • What can happen to Command™ Products in Extreme Heat or highly humid climates?

    The adhesives on Command products may soften at temperatures above 40°C. If you are expecting a heatwave, it is recommended you remove any picture frames and then re-mount when weather conditions return to normal. In highly humid locations within the home such as in the bathroom or in parts of the country that experiences regular high humidity, try out special Water-Resistant line of products (blue strip) which are clearly marked on our packaging. Command™ Outdoor Product hold strongly up to 51°C.


Climate and Temperature


Product Information and Use

  • What are some possible uses for Command™ Products?

    Hooks are perfect for hanging inside cupboards, closets, lockers or on display in kitchens, laundries, entryways, bedrooms, bathrooms, boats and campers. Most packages of hooks come with extra strips so the hooks can be reused or repositioned.

    Picture Hanging Strips are great for hanging one or multiple picture frames without wall damage. We also have dedicated picture hangers that suit frames with sawtooth and wire-back attachments, easle back stands and canvases. Command™ Outdoor Adhesive Strips are water- and UV-resistant, and specially formulated to withstand most weather conditions including rain, snow, and extreme temperatures. The hooks and clips hold strongly to a variety of smooth outdoor surfaces that were previously difficult to decorate – such as doors, windows, siding, decks, gutters and trim. Specifically designed for outdoor use, Command™ Outdoor Products. make hanging wreaths, signs, thermometers, lights, or other seasonal decorations outside the home easy. Our diverse range of products help you be more organised, whether it's mounting mops and brooms or hanging up decorations for your next celebration.

  • What happens if I pull too hard and the strip breaks?

    Simply heat up the base plate with a hair dryer to soften the adhesive. Then use dental floss to gently cut through the foam to remove the hook or hanger from the surface. Stretch or peel off the remaining adhesive. See How to Use

  • Why do I have to wait an hour before using the product?

    The one-hour wait ensures that the adhesive has had enough time to build strong adhesion to the wall or surface.

  • Why can't I clean the surface with a household cleaner?

    Many household and window cleaners leave behind a very thin layer of residue that affects how strongly the adhesive will bond to the surface.

  • Can I use more than one hook if I want to hang an item that's heavier than the weight listed on the package?

    No. We don't recommend it.

  • Is there latex in Command™ Strips?

    No. Command™ Strips contain an adhesive that is a synthetic rubber resin and does not contain natural rubber latex.

  • Where can I buy Command™ Products?

    Command™ Products are available at many retail stores across hardware stores, mass merchants, supermarkets and many more. Refer Where to Buy Page.


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Command Brand is a trademark of 3M.