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Join 3M to Protect Patient Safety and Dental Practices against Grey Market & Counterfeit Products.

Be aware of grey market and counterfeiting threats and take actions to avoid the risks.

Grey market and counterfeit dental products are a serious global issue that has silently plagued our industry and dentistry globally. 3M takes patient safety seriously and regards it as our duty to stand up for patient safety and dental practice in face of the threat posed by grey market and counterfeit goods.

Find a 3M Authorised Distributor >

 


A Serious Threat to Patient Safety

  • Gray market is a serious threat to patient safety

    Grey market is a serious threat to patient safety

    Grey market has grown as the internet and online purchasing venues have provided easy opportunities for unauthorised products to enter the marketplace, with little scrutiny.

    These products can be difficult to distinguish from authentic ones and are tempting to buy because they're often priced lower than products sold through a secure supply chain. But there's a huge potential downside when using them. Every grey market product raises the risk of product failure due to improper storage, shipping or phony expiration dates – not to mention the risk of using an inferior quality, counterfeit product.


3M's Commitment to Patient Safety

  • 3M has zero tolerance for any activities that put patient safety and dental practices at risks

    3M has zero tolerance for any activities that put patient safety and dental practices at risks

    We have established sophisticated measures to prevent and respond to grey market and counterfeiting threats and protect our customers; including:
     

    • Use of secured supply chain (authorised distribution channel) to sell and deliver our products to guarantee dental professionals receive genuine materials and quality products.
    • Proactively monitor unauthorised sales and enforce our Intellectual Property rights through legal and regulatory actions to deter illegitimate dealers.
    • Partnership with the dental industry and community to promote a new culture to prevent and stop grey marketing and counterfeiting.

You Have Power to Protect Patients and Your Practice

  • Manufacturers, distributors and dental professionals are all responsible for preserving the integrity of our industry and protecting patients.

    Manufacturers, distributors and dental professionals are all responsible for preserving the integrity of our industry and protecting patients.

    Manufacturers, distributors and dental professionals are all responsible for preserving the integrity of our industry and protecting patients.

    Dental professionals have the power to prevent grey market and counterfeit products entering their practices. It is very simple - only purchase our products from 3M authorised distributors and stay away from dealers not approved by 3M. Learn more from Dr. Gordon Christensen (Co-Founder and CEO for Clinicians Report Foundation, CR) on how to protect your practice and patients.

    Authorised Distributors and 3M are on a joint mission on behalf of the dental industry and its patients to promote supply chain integrity as industry standard.


Counterfeit Products & Patient Safety Videos


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