Doctor using a speech recorder while working at her computer

3M™ M*Modal Fluency Direct

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Accurately capture the complete patient narrative directly in your electronic medical record (EMR), improve the quality of clinical documentation and patient care, and optimise the clinicians experience.

  • Intergrated with more than 250 EMRs and EHRs

    Cloud-based 3M™ Fluency Direct seamlessly works with more than 250 EMRs, including all major platforms, to achieve faster EMR adoption, higher quality documentation and lower transcription costs. Advanced voice commands facilitate EMR navigation and single sign-on capabilities further boost clinician productivity.

    View more compatible EMRs and EHRs

  • Personalised experience

    A single, cloud-hosted voice profile allows clinicians to dictate into their EHR from anywhere, any device, and any care setting. By providing clinicians greater flexibility and portability in choosing appropriate workflows and devices, 3M Fluency Direct frees up more time for patient care.

  • Unmatched accuracy

    At the core of 3M Fluency Direct’s game-changing, out-of-the-gate accuracy is the power of speech understanding. This proprietary technology combines best-in-breed speech recognition solutions with powerful natural language understanding (NLU), allows clinicians to speak in conversational tones, and improves accuracy over time. NLU enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application.

  • Backed by in-house adoption services

    An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimise 3M technology for the highest level of utilisation and efficiency gains in your EMR. Expertise with 3M Fluency Direct and more than 200 EMRs and EHRs facilitates at-the-elbow coaching and system customisation to further enhance the experience.

    Learn more about our adoption services

  • Easy deployment

    Built to scale, 3M Fluency Direct voice recognition dictation software offers flexible deployment models to run cost effectively in many different EMR, EHR, PC, virtual, thin client and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

    • Citrix XenApp®
    • Microsoft® Terminal Services
    • VMware®
  • Seamless interaction with mobile applications

    3M Fluency Direct works with third-party mobile applications to include the growing number of productivity enhancing apps clinicians regularly use. This provides an integrated, top-quality speech experience across desktops, smart devices, and mobile apps to expedite medical communication and patient care.


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  • 3M Fluency Direct is a part of 3M's comprehensive, continuous documentation suite built on a single, proprietary technology platform that uses a single user and speech profile. This allows clinicians to seamlessly use front-end speech recognition, mobile speech recognition, back-end transcription and editing workflows — or a personalised blend of these options.


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