Prioritize cases for sustainable impact

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South Shore Health uses priority worklists to capture $7.4M

Every year the scope of clinical documentation integrity (CDI) and coding roles continues to expand. What started as specific responsibility for improving the accuracy, clarity and specificity of documentation for financial reimbursement has evolved to include quality impacts such as hospital acquired conditions (HACs), patient safety indicators (PSIs), preventable events, hierarchical condition categories (HCCs) and quality risk methodologies. CDI and coding teams need to continually expand their knowledge of both reimbursement and quality and how they intersect. Time is of the essence.

How do you prioritize cases for expanded and accurate impact? Consider South Shore Health’s experience.

South Shore Health, the leading provider of emergency, acute and outpatient care south of Boston, had limited personnel and ever growing cases.

This not-for-profit organization went from struggling with coding related denials to doubling productivity with one tool. The prioritization feature in the 3M™ 360 Encompass™ System helps CDI teams focus on top priority cases with flexibility and customization. Less than two years after implementing priority worklists, South Shore Health captured an additional $7.4M annually. See full results and download here.

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Or hear directly from South Shore Health
  • Icon of an arrow pointing up next to a stack of money

    More than tripled revenue from CDI reviews each month

  • Icon of an arrow pointing up next to a doctor with a speech bubble in front of them

    Achieved a 98% response rate from ICU providers

  • Icon of an arrow pointing up next to a magnifying glass with a question mark in it

    Increased monthly query percentage by 106%

  • Icon of an arrow pointing down next to a germ with an

    Decreased sepsis denials by 6%

How your CDI team can prioritize cases for impact with 3M 360 Encompass

  • Icon of a checklist

    Start easily, then customize

    3M’s new priority worklist feature is designed to address the expanding scope of CDI. Get started out of the box with 3M default priority scoring backed by data insights from more than 2,500 hospitals. You can also modify scoring to meet your specific organizational goals.

  • Icon of a brain inside a head

    View clinically prioritized worklist before touching a case

    Your team has a clinical picture before touching a case with our auto suggested content enabled. Auto suggested content is part of prioritization scoring as well as worklist filter criteria.

  • Icon of a banner with a star on it

    Help ensure accurate value-based reimbursement

    Key quality indicators are infused throughout the 3M 360 Encompass platform and built into prioritization factors and reporting. Identify potential quality flags concurrently. Know details of inclusion/exclusion criteria, methodology and reason for inclusion.

  • Icon of a stack of papers with a question mark on the front

    See real time updates and prioritization scoring details

    Your prioritized worklist updates in real time with new patient information or team actions. Lastly, your team will always know why cases are prioritized with full details in the expander row.


Ready to get started with 3M 360 Encompass CDI?

Let's see how we can work together to optimize your organization today!

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Already a 3M 360 Encompass client? Sign up for 3M CDI prioritization training.

  • Select Products dropdown with Clinical Documentation Improvement > Adoption Services for 360 > Prioritization selected

    To request training, click the button below. In the "Select Product" drop-down menu, please select the following options: "Clinical Documentation Improvement > Adoption Services for 360 > Prioritization."  Include your organization name in the subject line and that you'd like 3M 360 Encompass CDI prioritization training in the description.

    Please note: you must be logged in to the 3M Health Information Systems support site to submit your request. Contact us for support. 


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